This page is dedicated to our customer's feedback and also what others have had to say about Oldies But Goodies. Of course, you can always see our feedback on eBay by clicking HERE.
However, not every eBay auction meets the reserve and yet sometimes does sell so eBay feedback is not possible. Other machines are sold from the website and people visiting the shop. There are also satisfied customers that had us repair their machines. Therefore, here is some feedback from those that could not leave feedback through a venue like eBay.
10/18/01 - Brian bought a Cirqus Votaire pinball from us. He was very worried that it would not be as described because he had been burned by getting machines that were not as nice as described twice before. He was very pleased with our machine.
"Brandon,The reason why Im being picky is, I was burned,when I bought my last
2 game's,first of all,they were from oversea's when they said they
weren't,the only thing that is keeping me from not returning them is I got
them at a good price,I just want to make sure I getting what Im paying for.
Thanks Brian"
"Brandon, Yes I got the game,it works fine, it is one of the nicest one,s
i've seen,Thanks for everything Brian"
10/20/01 - Ike bought a Time Warp pinball from us and drove from La. to pick it up.
"Brandon,
We enjoyed meeting David and he was very helpful and friendly. I think he
used about half a
roll of "shrink wrap". Man, I don't think a hurricane could've penetrated
it by the time he got done with wrapping the machine. :) We got it
all unloaded and set up. We found the books inside and it is working great. I
really appreciate your company's honesty and help. It is all too rare to deal
with people you can trust these days. Interestingly,
we stopped at a Wendy's soon after we left your place and someone tried to
buy the pin from the back of the pickup! I gave him ya'll's number and told
him what a great deal we got. If you would like a testimonial, feel free
to give out my home or
office numbers. 318-949-2008 home and 318-949-9878.
Thanks again,
Ike"
1/14/02 - James had us repair his Water World Pinball Machine
"Bob,
I just wanted to thank you for fixing my Water World
pinball machine. It was nice to meet you and see your
shop. I know I'll be back to visit you again. You've
got a repeat customer here. It's not often that I've
met someone in the arcade business that was a nice
guy. Thank your Dad once again for taking care of me
without taking advantage of me. :o)
Thanks so much,
James"
3/21/02 - Andrew I. from Russia bought a Mortal Kombat 2 Kit.
"Hello Brandon,
Today i got MK2 kit you've sent me.
It was a long way to get it, because of customs clearance and taxes
and etc. It has arrived in perfect condition, thank you for packing it
well! Thank you for your excellent business!
Best regards,
Andrew"
5/17/02 - Rich purchased a Golden Tee Fore 2002. He needed a new leg lever. We ordered them free of charge for him and it took a while for them to get to us. He wasn't expecting to get them, but was pleased when he did.
"Yes, we got them and I meant to write you a thank you note. You are a fine businessman for keeping after and following through on that detail.
Thanks,
Rich"
5/17/02 - Hank bought a Golden Tee Fore 2003.
"I wanted to thank you for getting the Golden Tee to our Club. I am very
pleased and hope to do business again soon. I am sure I will call you
sometime for another product or to ask some questions where your expertise may
help.
Thank you so much for your professionalism!
Hank"
6/25/02 - Janice needed some help with her pinball.
"Bob, Dale, and David--
Thank you very much for helping me retrieve my pinball last Friday.It is such a
great relief to have that taken care of.
You guys are great,,,Bob, tell your son Brandon, that the web site is excellent.
If there is ever anything i can do for you, please let me know.
Thanks again,
Janice Morgan
Financial Manager
Project Transitions, Inc.
www.ProjectTransitions.org"
7/23/02 - Jason bought a Golden Tee Fore.
"The whole thing went great and the machine is just as you described it.
Thank you very much for all of your help. I might actually be buying another
game in the future, and I will make sure to check with you to see what you've
got. Thnaks again
Jason"
8/1/02 - Brady bought a High Speed Pinball from us and it was his first pinball purchase. The machine was damaged in shipping (the only one we've ever had damaged and we no longer use that carrier). He was a bit nervous about not getting any help from us because of the distance between us (TX to NJ). We bought him a new headglass within 2 weeks and reimbursed him for a new playfield glass as soon as we got the claim back from the shippers. We got the claim submitted in 44 days. He's a happy customer and his wife is even wanting him to get another machine.
"Brandon,
At the very least this has been an interesting process. Learned a lot about
a variety of topics! Again, can't thank you enough for your professionalism
and patience. You turned what could have been a god-awful process into a
very smooth one. Your reassurances along the way, and commitment to do the
right thing were very comforting. Again, thanks so much!"
8/11/02 - Ahmed bought a Mint Terminator 2 pinball machine from us. Since this e-mail, he has also purchased an Addams Family and a Mrs Pac/Galaga combo.
"Dear Mr. Haney,
I am the fella that purchased the Terminator 2 Pinball from you just
recently-(Ahmed Abdoo) My family and I are so pleased with this
excellent game and we wish to Thank you and your brother for the Great
product and friendly service you offered us..!!! We look forward to
doing business with you again soon...!!!
Thanks again,
Ahmed and Family"
8/14/02 - Andrew B. bought a Gin pinball from us.
"i've got the machine, i can't find anything wrong with it. it is in
much better condition than i hoped.everything is a ok. thanks for
everything.
andrew"
10/8/02 - Dean bought a Blitz '99 in a dedicated cabinet from us.
"I PICKED UP THE MACHINE THIS AFTERNOON EVERYTHING WAS GREAT! THE MACHINE IS
IN EXCELENT CONDITION BETTER THAN I IMAGINED! WAS PLEASED! AGAIN THANK YOU
FOR ALL YOUR HELP I WILL CONTACT YOU IN THE FUTURE FOR OTHER MERCHANDISE! I HAVE
YOUR MAGNET ON MY FRIDGE FOR FUTURE REF. HAPPY CUSTOMER,
DEAN"
Here is what some others had to say about Oldies But Goodies on a pinball newsgroup after a man named Chris asked if anyone knew of us.
"Anyone had dealings with oldies but goodies in Austin, TX. If so what where your impressions? What was the qualtity of their machines? What like to deal with, etc.. Chris"
"I know Bob and Dale they take good care of their pins, and know pins well. Prices aren't the cheapest, but usually good stuff, honest and pretty good guys to deal with. I can check out a game for you if you like ! Shannon Smith / Austin Tx."
"Hi,I bought a nos t2 plastic set from them and had no problems and fast shipping.Take Care,Mike Piskunoff"
"I would see if Bob Haney from Oldies But Goodies would come out or his brother even(they are in the phone book). These guys are by far the best pinball techs i have found in the Austin area maybe even Tx. G."